I just wish who I need to contact to get a new tent shell and two end poles that are made of sturdy material would contact me and make good of it. Buy a couple of tarps…because you will need them.If and when I buy a new tent, I will go with Ozark again, and will not buy it from walmart….if you watch a doc. Called “Walmart, the high cost of low prices” it will explain to you why the product there is so cheap. I called North Pole (the makers of Ozark Trail tents) not to get much help! Rather than continuing to wait for the company to come up with a soulution and stop questioning me on proper use or abusive weather conditions!
I watersealed the seams, as per the instruction sheet inside the carrying bag but I have not been rained on yet. I’m going to Coleman for now on because you are incapable of making a zipper that doesn’t break so damn easy on the door. The question I put to you are you making this material out of pewter or real metal. What more descriptions do you need, my finger went on handle pulled it down it broke. Is that simple enough for you for a description.
It is easy to set up and take down, and I loved the fact that it has three windows for lots of circulation in the heat and humidity. It worked well that night and I got some rain in but nothing serious. Now a few years later I erected it in the backyard just for fun.
Rain fly is too big — it needs one side cut differently to allow to get in and out of the tent. It needs a little bit bigger bag for storage. They claim they are weather tested, but I feel they don’t include rain or wind as elements of the weather. We have never been able to sleep in it and makes a poor storage room. I am 67 yrs old and have used Ozark Trail tents for years, but this covered screen dome turned out ozark trail chair NOT TO BE A TENT. I would not even think of unloading it on my worst enemy.
The people who make your zippers should quit and get another profession. Your zippers are the worst in all camping gears I have bought. My Ozark tent was set up in my wooded acerage all summer long.
I bought this tent and was very dissatisfied, two off the poles snapped right where they connect in the silver part. I would not recommend this brand to anyone. This is the first time to use this tent so it was brand new. 85 outside so this should not have happened.